1. Shipping Locations
We ship our products worldwide. Shipping availability may vary based on your location.
2. Processing Time
- Orders are processed within [3-5] business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods & Delivery Time
- Standard Shipping: Estimated delivery within [3-5] business days.
- Express Shipping: Estimated delivery within [1-3] business days (additional charges apply).
- Delivery times may vary due to factors beyond our control, such as weather conditions and customs delays.
4. Shipping Fees
- Shipping costs are calculated at checkout based on location and shipping method.
- Free shipping is available for orders over 50 Euros.
5. Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number.
6. Lost or Delayed Shipments
- If your package is delayed or lost, please contact our support team.
- We are not responsible for shipping carrier delays, but we will assist in resolving any issues.
7. International Shipping & Customs
- International orders may be subject to import duties and taxes, which are the responsibility of the customer.
- We are not responsible for customs clearance delays.